Are all your editors native English speakers?
We only use editors who have learned English as their first language. All of our editors have extensive editing experience and many have multiple degrees related to English. In addition, you can specify whether you’d prefer British or American English.
How long does it take to proofread a document?
Editing times vary depending on the length of the document. For specifics, please see our pricing page.
How much do you charge?
Please see our pricing page.
How do I perform a word count in my document?
In Microsoft Word, you will find the word count tool by first clicking ‘File’ from the main menu. Then, you can see ‘Word Count’ or ‘Words’ under ‘properties’.
How do I place an order?
Ordering at OneHourEdit is simple as can be! Simply go to the pricing page to select your turnaround time and receive an instant quote. Then, you can visit the ‘contact’ page to forward your document. One of our representatives will contact you within the hour to finalize payment, as well as answer any questions you may have.
Can I place orders by phone?
Yes! We accept phone orders at +1-773-701-6824. Our customer service specialists are available every day from 7 a.m. to 11 p.m. CST to answer any questions you may have.
What are my payment options?
You can pay online in confidence through our secure server using a Visa, MasterCard, American Express or Discover Card. Our credit card transactions are processed independently by PayPal, one of the Internet’s most popular and secure payment gateways.
Note: You do not need to be a PayPal member to use this service. Just look for ‘Don’t have a PayPal account?’ at the bottom left of the Paypal page and click ‘Continue’ (Example here)
Do you charge sales tax?
No, we do not charge sales tax.
Are online transactions on your site secure?
All the information you provide, including your credit card information, is secured by PayPal using Secure Sockets Layer (SSL) encryption technology.
What’s with the name? Do you really edit within one hour?
Our name represents our dedication to editing documents within a swift time frame. For documents of less than 500 words, we can guarantee a completed edit within one hour of confirmation. For documents longer than 500 words, estimated times can be seen on our pricing page, or received by contacting us.
What discounts do you offer? How about express service?
Please contact us for discounted pricing for documents over 20,000 words. For Express Service add 50% to the quoted price.
Any other questions? Email us here.